Frontline Service staff, Customer Service personnel, Operational team leaders or any customer-facing professional who wishes to upgrade themselves.
Minimum Primary School Education
This course will equip the learner with the necessary skills & knowledge to develop a framework to manage and mitigate service challenges and feedback from customers.
This module is UTAP Claimable for NTUC members.
Please click here for more information.
Frontline Service staff, Customer Service personnel, Operational team leaders or any customer-facing professional who wishes to upgrade themselves.
Minimum Primary School Education
Role Play and Oral Questions
SSG Training Grant is only applicable to Singaporeans & Permanent Residents, and is subject to approval.
Full Course Fee Before Funding | Net Course Fee (with GST) Payable By Candidate: | ||||
---|---|---|---|---|---|
Before GST | After GST | MCES Singaporeans 40 Years and above SSG Training Grant @ 70% | Singaporeans & PRs 21 Years and above SSG Training Grant @ 50% |
||
S$280.00 | S$302.40 | S$106.40 | S$162.40 |
No | Module | Full Course Fee Before Funding | Net Course Fee (with GST) Payable By Candidate: | ||||
---|---|---|---|---|---|---|---|
Before GST | After GST | MCES Singaporeans 40 Years and above SSG Training Grant @ 70% | Singaporeans & PRs 21 Years and above SSG Training Grant @ 50% |
||||
1 | L1 - Service Challenges | Course Code : TGS-2020504360 & Funding Validity Period : 24 Jun 2020 - 04 Aug 2024 | |||||
S$280.00 | S$302.40 | S$106.40 | S$162.40 | ||||
Total Course Fee Payable | S$106.40 | S$162.40 |