City & Guilds Level 2 Certificate in Cleaning and Support Services Skills


This course will suit you if you're a more experienced cleaner and need to broaden your skills or specialize in one or more areas - perhaps cleaning streets, floors or windows.


1. Reduce risks to health and safety in the workplace
2. Communicate effectively in the workplace
3. Develop yourself in the job role
4. Work individually and follow reporting procedures in a cleaning environment
5. Clean washrooms and replenish supplies
6. Clean, maintain and protect semi-hard and hard floors
7. Clean and maintain soft floors and furnishings

Who Should Attend?

For those cleaners who wish to gain better or specialized knowledge in lots of different cleaning roles.

Entry Requirement

• Completed Secondary 2 or equivalent
• 2 years of working experience as a cleaner
• 18 years old
• A Pass in English at Secondary 2 level or equivalent or pass in-house English Test

Mode of Delivery Face-to-face training.
Assessment Framework Learners are observed while completing tasks carried out in a real working environment.

Where real working environment is not available, students will be assessed by a combination of written assignment, case study, role-play, learning activities, peer observation and oral questioning.
Graduation Requirement and Award

To pass all 7 units in order to be awarded the City & Guilds Level 2 Certificate in Cleaning and Support Services Skills.


Full-time: 2.5 months (5.0 days x 3.0 hours)

Part-time: 6 months (2.0 days x 3.0 hours)

Teacher : Student Ratio - 1 : 40
Possible Progression

Upon successful completion of the course, learners (students) can progress into the City & Guilds Level 3 Diploma in Cleaning Supervision Skills course


Full time: Jan, Apr, Jul and Nov

Part time: Jan and Jul


Non-refundable Application Fee: $218 w/GST ($200 w/o GST)

Course Fee: $3,052 w/GST ($2,800 w/o GST)

Miscellaneous Fees

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Course Timetable

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Course Application Form

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