City & Guilds Level 1 Certificate in Cleaning and Support Services Skills


This course will suit you if you intend to join or just join the cleaning industry or you have a junior job in cleaning or support services and want to gain confidence in your role. You'd like a basic qualification covering teamwork, safety, hygiene and simple skills. This might be your first qualification.


1. Maintain personal hygiene standards when cleaning
2. Reduce risks to health and safety in the workplace
3. Follow the rules to deliver customer service
4. Work with others and follow reporting procedures
5. Use and store cleaning equipment and agents
6. Use electrically powered cleaning equipment effectively and safely
7. Clean surfaces using correct methods

Who Should Attend?

Anyone who wish to join the environmental cleaning industry at entry level.

Entry Requirement

• Completed Primary 6
• 16 years old
• A Pass in English at Primary 6 or equivalent or pass in-house English Test

Mode of Delivery Face-to-face training.
Assessment Framework Learners are observed while completing tasks carried out in a real working environment.

Where real working environment is not available, students will be assessed by a combination of written assignment, case study, role-play, learning activities, peer observation and oral questioning.
Graduation Requirement and Award

To pass all 7 units in order to be awarded the City & Guilds Level 1 Certificate in Cleaning and Support Services Skills.


Full-time: 2.5 months (5.0 days x 3.0 hours)

Part-time: 6 months (2.0 days x 3.0 hours)

Teacher : Student Ratio - 1 : 40
Possible Progression

Upon successful completion of the course, learners (students) can progress into the City & Guilds Level 2 Certificate in Cleaning and Support Services Skills course.


Full time: Jan, Apr, Jul and Nov

Part time: Jan and Jul


Non-refundable Application Fee: $218 w/GST ($200 w/o GST)

Course Fee: $3,488 w/GST ($3,200 w/o GST)

Miscellaneous Fees

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Course Timetable

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Course Application Form

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